Straight answers to the questions buyers ask.

Yes — completely. You own the source code, the data and the intellectual property, and you control the hosting. There’s no proprietary platform and no lock-in. If we ever part ways, any competent developer can pick up where we left off, because we hand over clean code and documentation.

We scope the work in a fixed-fee Discovery Sprint before any build, deliver in short visible increments so you steer as we go, and agree any change up front. No blank cheques and no big-bang surprises.

That’s a common reason clients come to us. Our System Rescue service stabilises, documents and continues troubled builds — and we’ll tell you honestly whether fixing or rebuilding is the better investment.

A short, fixed-fee engagement where we define the business outcome, map your real workflows, and produce a clear, costed scope and proposal. It de-risks the project for both sides — and if you proceed, the fee is credited toward the build.

It depends on scope. A focused website or automation can be a few weeks; a custom application or SaaS MVP is typically 8–16 weeks; ERP and large platforms are phased over longer. We’ll give you a clear timeline after Discovery.

Yes — we can lead a project end to end, embed alongside your team, or provide senior engineering capacity to extend what you already have.

Sometimes — and sometimes not. We start from your most costly, repetitive work and apply AI only where it reliably pays back, with guardrails and human review. We’ll tell you when automation without AI is the smarter, cheaper answer. An Automation Audit is the best place to find out.

No. We design for data privacy and use models and configurations that keep your data yours.

We favour robust, widely-supported, deployable-anywhere stacks — HTML5, CSS, JavaScript, PHP and MySQL — so your software runs on standard hosting and isn’t tied to exotic dependencies. We choose the right tool for the job and explain the trade-offs.

Yes. Our Care Plans provide proactive monitoring, security patching, backups and improvement time — so your software stays fast, secure and evolving. We aim to be the partner that’s still here in year three.

Custom software is scoped to your specific needs, so a rigid price list would be misleading. Instead we publish engagement models, “from” anchors and fixed prices for our productised offers — then confirm exact scope in a Discovery Sprint.

Typically a deposit to begin, then milestone payments tied to delivery. Care Plans are billed monthly. We’ll set out clear terms in your proposal.

Up front it can be — but you stop paying per-seat licences forever, the system fits exactly so your team is more productive, and you own the asset. We’ll model the payback with you honestly, including when off-the-shelf is genuinely the better choice.

Yes — if you proceed, those fees are credited toward the resulting project. They’re designed to lower your risk, not to be a separate profit centre.